Effective Date: January 1, 2024

This Privacy Policy explains how Departure Lounge LLC collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.departurelounge.com.

COLLECTION OF PERSONAL INFORMATION:

1. Information We Collect

We collect information from you when you visit our Site, interact with us, or use our services. This information may include:

Personal Information: Name, email address, phone number, and any other information you voluntarily provide to us.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To operate, maintain, and improve our Site and services.
Communication: To respond to inquiries, send updates, and provide customer support.
Analytics: To analyze usage patterns and improve our Site and services.
Marketing: To send promotional materials, with your consent where required by law.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

We will never share, sell, or rent your information with third parties for marketing purposes.

4. Your Privacy Rights

Under the CCPA/CPRA, you have certain rights regarding your personal information, including:

Right to Access: You can request to know what personal information we have collected about you.
Right to Delete: You can request the deletion of your personal information.
Right to Opt-Out: You can opt out of the sale of your personal information (if applicable).
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at [email protected]

Note: We will never share or sell SMS-opt-in or phone numbers for the purpose of SMS.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Site and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Departure Lounge LLC
PO BOX 26545 Austin, TX 78755
Email: [email protected]
Phone: 512.322.9399