Ritz-Carlton Hotels & Resorts

The Ritz-Carlton Hotel Company is a globally recognized luxury hospitality brand known for its refined elegance and exceptional service. Founded in its modern form in 1983 and now part of Marriott International, Ritz-Carlton represents the highest tier of hotels within the Marriott portfolio. The brand draws inspiration from César Ritz, whose name has long been associated with luxury, sophistication, and impeccable standards.

Departure Lounge reserved more than $10 million in stays for its clients at Ritz-Carlton in 2025, making the agency one of the top producers for the brand globally.  Departure Lounge and its luxury travel advisors are members of Marriott STARS, reserved for only the top-selling luxury travel agencies in the world.  Departure Lounge clients are the highest priority for complimentary Ritz-Carlton upgrades and VIP amenities, and our advisors’ relationships with on-property Ritz-Carlton execs results in truly customized stays that elevate the travel experience well beyond the typical.

Ritz-Carlton operates more than 100 hotels and resorts in over 30 countries, spanning major global cities, beachfront destinations, and exclusive retreats. Its properties are designed to blend timeless luxury with local culture, offering spacious accommodations, fine dining, luxury spas, and premium amenities such as Club Level lounges. The brand caters to discerning leisure travelers, business leaders, and high-profile guests seeking personalized and discreet service.

Central to the Ritz-Carlton experience is its renowned service philosophy, summarized by the motto “Ladies and Gentlemen serving Ladies and Gentlemen.” Employees follow the company’s Gold Standards, which emphasize anticipation of guest needs, personalization, and empowerment to resolve issues creatively. Through this commitment to service excellence and attention to detail, Ritz-Carlton has built a lasting reputation as one of the world’s most prestigious hotel brands.